Eversource phone number customer service

On 22 September 2026, Eversource announced a significant upgrade to its customer service communication systems, aimed at streamlining how residents across New England interact with the utility provider. As part of this initiative, the company has consolidated its regional support channels to ensure that customers can more efficiently reach representatives for billing inquiries, power outage reporting, and service requests. The company emphasized that the primary customer service phone number remains the central point of contact for all residential and commercial account holders. By integrating advanced automated routing, Eversource aims to reduce wait times during peak demand periods, particularly during severe weather events. Customers are encouraged to verify their specific regional contact numbers through the official Eversource website to ensure they are utilizing the most direct line for their service area. This update is part of a broader commitment by the utility to modernize its digital and telephonic infrastructure, providing more reliable support options for its millions of customers while maintaining clear, accessible pathways for urgent assistance and routine account management.